+36 70 338 1484 ajanlat@znsolar.hu Customer Service: Mon–Fri 7:00 a.m.–6:00 p.m.
Warehouse: Dunaharaszti, Raktár u. 4. (Mon–Fri 8:00 a.m.–4:00 p.m.)
+36 70 338 1484 ajanlat@znsolar.hu Customer Service: Mon–Fri 7:00 a.m.–6:00 p.m.
Warehouse: Dunaharaszti, Raktár u. 4. (Mon–Fri 8:00 a.m.–4:00 p.m.)
Ordering, payment, shipping, warranty, and B2B registration—everything you should know before making a purchase.
8 questions
Of course. If you’re not sure which inverter, battery, mounting system, or other accessory best suits your needs, our technical team will be happy to help you select the right products. You can reach us at: ajanlat@znsolar.hu or +36 70 338 1484
Yes. We can assist you not only with purchasing individual products but also with assembling complete solar panel systems. Please contact us, and our team will prepare a customized quote for you. Our contact information: ajanlat@znsolar.hu or +36 70 338 1484
Yes. We have our own installation experience, and we also work with several reliable, professionally recognized installers through our nationwide partner network. If you’d like, we can help you select an installer that best suits your needs and location to ensure that the system you purchase is installed professionally and safely.
Select the products you want, add them to your cart, and then place your order through the online ordering process. Once we receive your order, our staff will review its contents and send you a confirmation with instructions on the next steps.
Yes. Both individuals and businesses can shop in our online store. We offer special B2B prices and discounts to our business partners.
No. Most products are available for purchase over the counter. However, the installation of certain products or the fulfillment of their warranty conditions may require the assistance of a licensed electrician or a certified installer.
The stock information displayed in the online store is for informational purposes only. We always verify actual availability when processing an order and will inform you of the expected delivery date in the order confirmation.
Yes. If you cannot find the product you are looking for in our online store, please contact us. Through our network of suppliers, we are often able to source products that are not currently listed in our catalog.
6 questions
Yes. Once we receive payment, we will issue an electronic pro forma invoice and send it to the email address you provided. We will also issue the final invoice after the products have been shipped or picked up from the warehouse. You can provide the billing information when you place your order.
To ensure that we can always provide accurate inventory and shipping information, we review each order individually. After confirmation, we will send you the information needed to complete payment.
Yes, in-person pickup is available by prior arrangement. We will send you the exact pickup details when we confirm your order.
We generally hand over or ship our products after the purchase price has been paid in full. However, we offer the option to view the products in person at our warehouse prior to payment, subject to prior arrangement. For certain products or special orders, an advance payment may be required; we will always inform you of this in advance.
4 questions
For most products, shipping costs are automatically calculated in the shopping cart based on the weight-based rate table below. For products of certain sizes, weights, or those requiring special handling, we apply a custom shipping fee, which we will notify you of after your order has been processed.
| Weight | Shipping Method | Time | Price (HUF) |
|---|---|---|---|
| 0 – 5 kg | small-package | 2–5 business days | 2 490 Ft |
| 5 – 10 kg | small-package | 2–5 business days | 3 490 Ft |
| 10 – 20 kg | small-package | 2–5 business days | 4 990 Ft |
| 20 – 30 kg | small-package | 2–5 business days | 6 990 Ft |
| 30 – 50 kg | pallet collector | 5–12 business days | 14 000 Ft |
| 50 – 100 kg | pallet collector | 5–12 business days | 22 000 Ft |
| 100 – 200 kg | pallet collector | 5–12 business days | 25 000 Ft |
| 200 – 300 kg | pallet collector | 5–12 business days | 30 000 Ft |
| 300 – 500 kg | pallet collector | 5–12 business days | 35 000 Ft |
| 500 – 750 kg | pallet collector | 5–12 business days | 39 000 Ft |
| 750 – 1000 kg | pallet collector | 5–12 business days | 45 000 Ft |
| 1000 kg felett | pallet collector | 5–12 business days | Special Offer |
Yes. We also have experience in handling international shipments and work with reliable logistics partners. For international orders, shipping terms, costs, and delivery times may vary by country, and in some cases, additional documentation or administrative procedures may be required. Please contact us, and our team will prepare a customized quote for your specific shipping needs.
Due to the size, weight, or special shipping requirements of certain products, it is not possible to automatically calculate the shipping cost. In such cases, you can still place your order, and one of our representatives will prepare a customized shipping quote for you.
4 questions
Warranty terms for products may vary by manufacturer and product category. The exact warranty period is listed on each product’s data sheet. In general, solar panels come with at least a 15-year product warranty and a 25-year manufacturer’s performance warranty, while inverters and energy storage systems come with a 10-year manufacturer’s warranty.
Please report the damage to the courier at the time of delivery, if possible, and take photos of the package and the damage. Afterward, please contact us so we can resolve the issue as soon as possible.
As a private individual, you may cancel your purchase within 14 days in accordance with applicable laws when shopping online. Details are provided in the Terms and Conditions.
3 questions
Our B2B prices are available to installation companies, resellers, contractors, and other professional partners. Eligibility is assessed on a case-by-case basis after the registration form is completed.
Please fill out the B2B registration form, and our team will review your eligibility and get back to you as soon as possible.
We will process the applications we receive as soon as possible and notify you of the outcome via email.
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